These Terms & Conditions set out what arijili99 expects from you and what you can expect from us — covering account access, acceptable use, wallet transactions through Maya, GrabPay, or PESONet, and how disputes are handled. Service availability depends on local law and eligible regions; read these terms before you open or continue to use your account.
Account access rules
Maya · GrabPay · PESONet context
User rights & responsibilities
Contact & dispute paths
POLICY POSTURE
How These Terms Apply to Your Account
By accessing arijili99 and using your account — whether to browse sports markets, place a wager on a PBA matchday, or move between the sportsbook and a live table session — you accept these terms in full. They apply to every action taken under your account credentials, including wallet movements made via Maya, GrabPay, or PESONet. These terms do not create a contract on behalf of any studio or third-party service linked from our platform. Microgaming, PlayStar, PG Soft, and Habanero supply the game content you see in the lobby; their individual content licences and return-to-player disclosures — where exposed by the title or provider — remain separate from this agreement. Where local law in the Philippines restricts access or specific features, those restrictions override any other reading of these terms. We do not represent that all sections of the service are available in every region, and we will not be held to obligations that contradict applicable local law. Wallet deposits and withdrawals processed through PESONet, GrabPay, or Maya are subject to the policies of those payment providers in addition to ours. If any part of these terms conflicts with a payment provider's rules, their rules apply to the transaction; ours apply to the account.
Maya — wallet deposits and withdrawals
GrabPay — linked e-wallet transfers
PESONet — bank-linked fund movement
Philippines-eligible account regions
INSIDE VS OUTSIDE
What These Terms Cover and What They Do Not
Not every part of your experience falls under these Terms & Conditions. Understanding the boundary between what we own, what third parties control, and what local law governs helps you know where to direct a question when something does not go as expected.
Account Access
Your login credentials, account wallet, transaction records, and the rules around session activity are all governed by these terms. Anything you do while authenticated — including moving between the sportsbook and casino lobby — falls within their scope.
Wallet Transactions
Deposits and withdrawals processed through Maya, GrabPay, or PESONet are covered jointly by these terms and each provider's own policy. Our terms set the account-side rules; the payment provider's terms govern the network transfer itself.
Site Content
Game titles from Microgaming, PlayStar, PG Soft, and Habanero are available in the lobby under separate content agreements. These Terms & Conditions do not alter or supersede the rules of any individual game; those rules are shown inside the game interface.
Third-Party Services
Links, tools, or feeds that route you outside arijili99 — such as odds data sourced externally or information hosted on a partner page — are outside our Terms & Conditions. We are not responsible for content or commitments made by third-party services.
YOUR PRACTICAL OPTIONS
Actions Available to You Under These Terms
These Terms & Conditions are not one-directional. Alongside the obligations placed on your account, you retain a set of practical actions you can take at any time. Your transaction history — including every wallet movement via Maya, GrabPay, or PESONet — is accessible from the account dashboard after login; you do not need to contact support to view it. If a detail on your account profile is incorrect, the correction path is shown inside your account settings. You do not need to close and reopen an account to fix a name or contact record — follow the fields displayed and submit the change directly. Where a question concerns something not addressed in your account screens — a policy point, a disputed transaction, or a query about a specific game title from our lobby — you can raise it with support using the contact paths listed on this page. We aim to acknowledge every policy-related query and provide a substantive reply; the response path is email and live chat as set out in the section below.
Review Your Records
Your full transaction log, including wallet deposits and withdrawals processed through Maya, GrabPay, or PESONet, is available in your account dashboard. No support ticket is needed to access this history.
Correct Account Details
Profile corrections — name, contact number, linked payment method — are made from within your account settings. Follow the fields shown there; the update applies once the required verification step shown on screen is completed.
Raise a Policy Question
If a clause in these terms is unclear or you believe an account action was applied incorrectly, contact our support team by email or live chat. Provide your account reference and the specific section or transaction in question so we can respond accurately.
Request Account Support
For access issues, wallet holds, or disputes relating to a game title, use the support paths below. We handle policy-related requests separately from general account queries to make sure they reach the right review step.
REACH THE TEAM
Policy Contact Paths for arijili99 Accounts
If you have a question about these Terms & Conditions, a disputed transaction, or a request to correct your account record, use one of the contact paths below. For wallet-related queries — including transactions processed through GrabPay or PESONet — include your account reference number so the review team can locate the correct record without delay.
Email Support
Send policy questions, account correction requests, and dispute notices to our support email address. Include your account reference and the relevant transaction date so we can locate the record and reply accurately.
Live Chat
Use the live chat window available when you are logged in to raise real-time account questions. Live chat handles general policy queries; for formal disputes or correction requests, follow up by email so there is a written record.
Account Dashboard
Many common questions — transaction records, current account status, linked payment methods — are answered directly inside your dashboard without contacting support. Check there first before opening a support request.
HOW WE HANDLE THIS
Data, Cookies, Security and Record Retention
Our approach to account data, session cookies, and record-keeping is set out here so you know exactly where to look and who to contact if something needs to change.
Account Data Handling
Account data — your registered name, contact details, and wallet activity including Maya and PESONet transactions — is stored under the access controls described in our privacy notice. We do not share it with parties outside the scope of operating this service. The current state of your stored data is visible in your account dashboard after login.
Cookies and Session Tracking
We use session cookies to keep you authenticated between pages and to remember preferences such as your last-visited lobby section. Functional cookies are active by default; you can review and adjust cookie settings through your browser. Disabling certain cookies may affect how the account navigation and wallet screens display.
Account Security Obligations
You are responsible for keeping your login credentials confidential. If you believe your account has been accessed without your knowledge, contact support immediately via live chat or email. We will place a temporary hold on the account while the review is in progress to prevent further unauthorised activity.
Retention and Change Requests
We retain account and transaction records for as long as required under applicable local law and to support dispute resolution. If you want to request a review of what records we hold, send the request to our support email with your account reference. We will respond within the timeline shown in the acknowledgement we send back.
TERMS FAQ
Common Questions About These Terms & Conditions
These are the questions we receive most often about the arijili99 Terms & Conditions. If yours is not here, use the live chat or email contact paths above.
When do these Terms & Conditions take effect for my account?
They take effect the moment you complete account registration and continue to apply every time you log in. Any update to the terms is communicated before the change takes effect; continued use of your account after that date constitutes acceptance of the revised version.
Do these terms apply to my wallet transactions through Maya or GrabPay?
Yes, in part. Our terms govern the account-side rules — when funds are credited, how records are kept, and how disputes are raised. The transfer itself is also subject to Maya's or GrabPay's own terms. Both sets of terms apply at the same time; they cover different parts of the same transaction.
Can I access these Terms & Conditions without logging in?
Yes. This page is publicly accessible. You do not need an account to read these terms before deciding whether to register. For the most current version, always refer to this page rather than any saved or printed copy, as terms may be updated.
What happens if part of these terms conflicts with local law in the Philippines?
Local law takes precedence. Where any clause in these Terms & Conditions is inconsistent with applicable Philippine law or the rules of an eligible region, that clause is read down or set aside to the extent of the conflict. The remaining terms continue to apply in full.
How do I formally dispute a transaction or a policy decision?
Send a written dispute to our support email with your account reference, the transaction date, and a clear description of the issue. Live chat can open the ticket, but a written email creates the formal record we use for review. We will acknowledge receipt and confirm the next step.
Are the rules for games like Texas Hold'em or Jackpot Bingo covered by these terms?
Game-specific rules — such as how hands are resolved in Texas Hold'em or how rounds progress in Jackpot Bingo — are shown inside the game interface itself. These Terms & Conditions govern your account and wallet behaviour; they do not alter individual game mechanics set by the content studio.
Mobile / Casino